This privacy statement outlines the types of personal data we collect, the parties with whom we share it, and how you, as a user of the Service, can control our use of your information. It is crucial that you read the Privacy Policy in its entirety. The legal implications of specific provisions may vary depending on your jurisdiction. By downloading DaraLoan, you agree to the following terms:
“By downloading DaraLoan, I consent to the collection and processing of my personal data for legitimate business purposes, including calculating my credit score and providing a loan. I certify that all information I have provided is accurate and complete to the best of my knowledge, and I acknowledge that any false or misleading information will be considered an attempt to deceive DaraLoan and its partners. I authorize DaraLoan to verify and investigate the information provided through references and other reliable sources as necessary. For this purpose, I waive my rights to the confidentiality of client information and expressly consent to the processing of any personal information and records related to me that may be obtained from third parties, including government agencies, my employer, credit bureaus, business associates, and other entities deemed appropriate by DaraLoan. This is for the purpose of determining my eligibility for the loan I am applying for. Furthermore, I understand that whether or not DaraLoan calculates my credit score or approves the loan, this application, all supporting documents, and any additional information obtained in connection with this application will be used, shared with, and remain the property of DaraLoan. I give DaraLoan my explicit and unrestricted permission to share any information about me with any bank, affiliate, or other financial institution. I specifically acknowledge and consent to: 1) the routine submission and disclosure of my basic credit information, including any updates or corrections; and 2) the sharing of my basic credit information with other lenders and authorized credit reporting agencies.”
Section 1. Scope of Policy and Terms
This policy applies to your use of:
1. After you have downloaded or streamed a copy of the App onto your mobile phone or portable device, visit our website or the Google Play Store ("App Site") to download or stream another copy of the DaraLoan mobile application software (the "Device").
2. Any services offered by the App on the App Site or any of our other sites ("Services Sites").
Key Definitions
- Authorities: Refers to any government, tax authority, securities or futures exchange, court, central bank, or law enforcement organization with jurisdiction over DaraLoan, as well as any of their agents.
- Compliance Requirements: DaraLoan’s obligations to comply with laws, international guidance, and internal rules, any demands from authorities, and any reporting, disclosure, or other legal obligations, including those requiring us to verify our clients' identities.
- Customer/User: Any individual within the Territory to whom DaraLoan provides products or services.
- Customer Information: Pertinent information about you, your transactions, your use of our products and services, your relationship with DaraLoan, your personal data, confidential information, and/or tax information.
- Financial Crime: Includes money laundering, terrorist financing, bribery, corruption, tax evasion, fraud, evasion of economic or trade sanctions, and/or any acts or attempts to circumvent or violate laws related to these activities.
- Laws: Includes any local or foreign law, regulation, judgment or court order, voluntary code, sanctions regime, agreement between any DaraLoan member and an Authority, or agreement or treaty between Authorities applicable to DaraLoan.
- Personal Data/Personal Information: Any information, whether recorded in material form or not, from which the identity of an individual is apparent or can reasonably be ascertained by the entity holding the information, or when combined with other information would directly and certainly identify an individual.
- Sensitive Personal Information: Refers to Personal Information about race, ethnic origin, marital status, age, color, religious, philosophical, or political affiliations; health, education, genetic or sexual life; any offense committed or alleged; records from government agencies, including social security numbers, health records, licenses, and tax returns; and any information specifically established by an executive order or act of Congress to be kept classified.
- Services: Includes maintaining the App available on our site or hosted on the App Site once you have downloaded or streamed a copy of the App onto your Device.
- Tax Information: Documentation or information about your tax status.
- We/Our/Us: Refers to DaraLoan.
Section 2. Information We Collect
We may collect, use, and share customer information from various sources, including directly from you, third parties acting on your behalf, publicly available information, or information generated or combined with other data available to DaraLoan. This may include non-public personal information.
Information We Collect:
1. Information You Submit:
- Via forms in the app or on the app’s website.
- Through communication with us (e.g., email or chat).
- By registering to use the App Site, downloading or registering an App, subscribing to any of our Services (e.g., applying for a loan), searching for an App or Service, sharing data via the social media functions of an App, entering a competition, promotion, or survey, and reporting a problem with an App, our Services, or any of our Sites.
This includes your name, address, email address, phone number, device’s phone number, SIM card, age, username, password, financial and credit information, personal description, and photograph.
2. Information We Collect About You and Your Device:
- Each time you visit one of our Sites or use one of our Apps, we may collect technical information such as the type of mobile device you use, unique device identifiers (e.g., IMEI or serial number), SIM card information, mobile network information, operating system, browser type, device location, and time zone settings.
- Information stored on your Device, including contact lists, call logs, SMS logs, contact lists from other social media accounts, photos, videos, or other digital content.
- Details of your use of any of our Apps or your visits to any of our Sites, including traffic data, location data, weblogs, and other communication data.
3. Data Collection Details:
3.1 SMS: We collect and monitor your SMS information to enrich your financial profile and perform a credit risk assessment. This helps ensure your loan application is secure and that you are the one receiving the loan amount. Therefore, before you submit your application, we need your authorization to collect "SMS" Information, and upload them to "https://www.daraloan.com/". We are committed to using secure data transfer protocol to encrypt data and ensure the security of information. Please feel free to use. If you do not agree, we will not perform this operation, and the application will not be able to provide normal service for you and exit Application.
3.2 Call Log: We collect your call records, including phone numbers, contact names, and call times, to verify that the app is being used in a legitimate environment, not an emulator, thus ensuring account security and fraud prevention. Therefore, before you submit your application, we need your authorization to collect "CALL LOG" Information, and upload them to "https://www.daraloan.com/". We are committed to using secure data transfer protocol to encrypt data and ensure the security of information. Please feel free to use. If you do not agree, we will not perform this operation, and the application will not be able to provide normal service for you and exit Application.
3.3 Calendar Information: We collect calendar information to enable you to set up loan due date reminders within the app, which will help you repay your loan on time. The calendar information will be uploaded to https://www.daraloan.com/. We will delete the calendar information after we have determined your risk profile.
3.4 Phone Number: We collect your phone number, email address, and Social Account to uniquely identify you and ensure no unauthorized device or person is acting on your behalf. The phone number will be uploaded to https://www.daraloan.com/.
3.5 Installed Applications: We collect metadata from each installed application on your device, including application name, package name, installation time, update time, version name, and version code, to assess your creditworthiness.
3.6 Photos and Videos: We collect personal identification information, including photos and videos, as part of our Know Your Customer (KYC) procedures. We are fully committed to protecting your privacy and will handle all personal data in accordance with applicable privacy laws and regulations. The photos and videos will be securely uploaded to https://www.daraloan.com/.
3.7 Contact List: We require access to your contact list to automatically fill in emergency contact information and identify reliable references. Rest assured, only emergency contact information will be uploaded to https://www.daraloan.com/, and your privacy will be strictly protected.
4. Location Information: We may use GPS or other location services to determine your current location.
5. Information From Other Sources: We may work with third parties (including credit reference agencies, mobile network providers, and collection agencies) and receive information about you from them.
6. Unique Application Numbers: We collect unique application numbers when you install or uninstall a Service, or when a Service searches for automatic updates.
7. Push Notifications: We may send you push notifications through our mobile applications with marketing messages and service-related alerts.
8. Cookies and Tracking Technologies: We may use mobile tracking technologies and website cookies to distinguish you from other users and enhance your experience.
9. Log Files: We collect and store certain information automatically, such as your IP address, browser type, ISP, referring/exit pages, operating system, date/time stamp, and clickstream data.
Section 3. Why We Collect Information
We collect information for various purposes, including but not limited to:
1. Processing transactions.
2. Verifying identity.
3. Disbursing loans and collecting payments.
4. Building credit models and performing credit scoring.
5. Analyzing customer behavior.
6. Enabling our partners to fulfill their obligations to you.
7. Allowing us to fulfill our obligations to our partners.
8. Troubleshooting Service issues.
9. Complying with applicable laws and regulations.
10. Detecting and preventing fraud.
11. Sending marketing notices, service updates, and promotional offers.
12. Contacting you by phone or SMS as authorized.
Section 4. How We Use and Share Information
By using the Services, you consent to how we and other DaraLoan members may use your Customer Information. We may combine and treat any category of information as personal data.
Information Sharing:
We may share your information with:
1. DaraLoan employees, directors, officers, subcontractors, agents, service providers, or associates.
2. Payment recipients, beneficiaries, account nominees, intermediary banks, clearing houses, stock exchanges, and companies in which you have a security interest.
3. Financial institutions, credit reference agencies, or credit bureaus.
4. Third parties for analysis and development.
5. Law enforcement, government officials,
or other third parties in connection with a formal request, subpoena, court order, or legal procedure.
Section 5. Where We Store Information
We may store and transfer your data. Employees who work for us or our suppliersmay process your information. By providing your personal information, you consent to this transfer, storage, and processing.
Section 6. Customer Obligations and Rights
You agree to notify us of any changes to your Customer Information within 30 days and respond promptly to our requests. If you fail to do so, we may be unable to provide services, meet Compliance Obligations, or be required to report you to a Tax Authority.
Section 7. Changes and Questions
We will inform you of any changes to our privacy policy. If you have any complaints, requests, or questions, please contact us at help@daraloan.com.