How to Close Your DaraLoan Account: A Step-by-Step Guide
If you have decided to close your DaraLoan account, we are committed to guiding you through the process to ensure it is as smooth and efficient as possible. Please follow the steps outlined below to complete the account deletion process:
1. Settle All Outstanding Loans
Before you initiate the account deletion process, it is essential to ensure that all outstanding loans have been fully settled. You can clear any remaining balances directly through the DaraLoan mobile app. This step is crucial, as the account deletion request will not be processed if there are any outstanding obligations.
2. Submit an Account Deletion Request via EmailOnce you have settled all outstanding loans, please send an email to our customer support team at service@daraloan.com. This email must be sent from the email address associated with your DaraLoan account. Your email should include the following:
- Subject: Request for Account Deletion
- Body: Confirm that all outstanding loans have been settled through the DaraLoan mobile app and clearly state your intention to delete your account.
3. Confirmation and Account Deletion
After receiving your email, our support team will review your request and respond within five business days. Once we have confirmed that all loans have been settled and your request has been verified, we will proceed with the account deletion process.
Important Information:
- Irreversible Action: Please be aware that once your account is deleted, this action is irreversible. All associated data, including your transaction history and personal information, will be permanently removed from our system.
- Support and Queries: Should you have any questions or concerns regarding the account deletion process, feel free to include them in your email. Our team is available to assist you and ensure that your experience is as seamless as possible.
Thank you for using DaraLoan, and we are here to support you through every step of this process.